We read every
message.
Questions about an order, a case that is not quite right, a design you wish we made. Send it over and a real person will get back to you.
Within one business day
We answer messages Monday through Friday. Weekend notes get picked up first thing Monday.
Want something custom?
We engrave one-off designs on request. Start with the custom case request and include as much detail as you can.
Shipping, returns and exchanges
Most answers live in the FAQ and our policies. Worth a look before you write, it is often faster.
Order status
Tracking and past orders live in your account. If something looks wrong, include the order number in your message.
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